Privacy Policy

1. Information We Collect

We collect basic information including name, mobile number, email, and identity verification details. We may collect Aadhaar details, vehicle information, location data, and device-related information.

2. Why We Collect Data

We collect data to match drivers with customers and enable smooth booking experiences. Data is used to improve services, ensure safety, and enhance platform performance.

3. Location Data

Real-time location is used for driver matching, trip tracking, and safety monitoring. Location data helps improve service accuracy and overall user experience during trips.

4. Data Sharing

Limited information is shared between drivers and customers for coordination and trip execution. Data may be shared with authorities if required under applicable laws or regulations. We do not sell or share user data for third-party commercial purposes.

5. Data Security

We implement reasonable security measures to protect user data from unauthorized access or misuse. Data is stored securely using standard protection practices and controlled access systems.

6. User Control

Users can update personal information or request account deletion through platform support channels. Users may opt out of promotional communications at any time using available options.

7. Cookies & Tracking

We may use cookies and tracking tools to improve performance and user experience. These tools help analyze usage patterns and optimize platform functionality.

8. Data Retention

User data is retained only for as long as necessary for service and compliance purposes. Data may be retained longer if required by applicable legal or regulatory obligations.

9. Third-Party Services

We may use third-party services for payments, analytics, and communication support systems. We are not responsible for privacy practices followed by third-party service providers.

10. Updates to Policy

We may update this policy periodically, and continued usage indicates acceptance of changes.

11. Contact

Users can contact support through the app or official channels for any concerns.